Comments on: Voluntary Ground Beef Recall http://blog.wholefoodsmarket.com/2008/08/voluntary-ground-beef-recall/ The Official Whole Foods Market Blog Sun, 22 Nov 2009 01:56:29 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: Edda Blume http://blog.wholefoodsmarket.com/2008/08/voluntary-ground-beef-recall/comment-page-1/#comment-6468 Edda Blume Tue, 12 Aug 2008 20:51:02 +0000 http://blog.wholefoodsmarket.com/?p=450#comment-6468 Are your "Animal compassion standards" only applicable to the raising of animals i.e. they live happily on the range and than get tortured to death in the same slaughterhouses the regular meat suppliers are using? I paid three times as much for meat at whole foods than at my regular store, because I assumed your "compassion" went beyond raising the animals. After all the transport and the killing at the slaughterhouse is the most stressful and frighting part for the animals. And if these are regular slaughterhouses how do you control how they treat the animals there? Very disappointing. Are your “Animal compassion standards” only applicable to the raising of animals i.e. they live happily on the range and than get tortured to death in the same slaughterhouses the regular meat suppliers are using? I paid three times as much for meat at whole foods than at my regular store, because I assumed your “compassion” went beyond raising the animals. After all the transport and the killing at the slaughterhouse is the most stressful and frighting part for the animals. And if these are regular slaughterhouses how do you control how they treat the animals there? Very disappointing.

]]> By: Geri Modell http://blog.wholefoodsmarket.com/2008/08/voluntary-ground-beef-recall/comment-page-1/#comment-6447 Geri Modell Tue, 12 Aug 2008 15:51:11 +0000 http://blog.wholefoodsmarket.com/?p=450#comment-6447 Dear Whole Foods. I have been a fan and a loyal customer for years. I shop at your Millburn and Madison, NJ stores weekly. However, I must tell you that I was not surprised by the beef recall story. My perception is that the quality of oversight at your stores overall has declined considerably during the past year or so. I recall, when I first became a loyal shopper, being charmed and impressed by a produce person who - when I inquired where were the organic something-or-others - responded that he had not put them out for sale because they did not meet his standards. Wonderful! And yet, this summer, I have returned cherries bought at your store twice, because they didn't taste fresh! Unthinkable! PLEASE restore your meticulous scrutiny of food products, so that I can once again feel good about spending my hard-earned dollars at your stores. Thank you. Geri Modell Dear Whole Foods. I have been a fan and a loyal customer for years. I shop at your Millburn and Madison, NJ stores weekly. However, I must tell you that I was not surprised by the beef recall story. My perception is that the quality of oversight at your stores overall has declined considerably during the past year or so. I recall, when I first became a loyal shopper, being charmed and impressed by a produce person who – when I inquired where were the organic something-or-others – responded that he had not put them out for sale because they did not meet his standards. Wonderful! And yet, this summer, I have returned cherries bought at your store twice, because they didn’t taste fresh! Unthinkable! PLEASE restore your meticulous scrutiny of food products, so that I can once again feel good about spending my hard-earned dollars at your stores.

Thank you.

Geri Modell

]]> By: J Shabazz http://blog.wholefoodsmarket.com/2008/08/voluntary-ground-beef-recall/comment-page-1/#comment-6440 J Shabazz Tue, 12 Aug 2008 11:31:44 +0000 http://blog.wholefoodsmarket.com/?p=450#comment-6440 Who are you kidding? No comments since 8/8/08? BWAAAAAAAA Keep spinning like a top. Who are you kidding? No comments since 8/8/08?

BWAAAAAAAA

Keep spinning like a top.

]]> By: NoBS http://blog.wholefoodsmarket.com/2008/08/voluntary-ground-beef-recall/comment-page-1/#comment-6434 NoBS Tue, 12 Aug 2008 02:03:00 +0000 http://blog.wholefoodsmarket.com/?p=450#comment-6434 To be honest I am extremely disappointed... it shows that you guys don't check where your products come from. Having your company linked to ecoli is simply bad. Also the way you guys handle that leaves room for improvements. Instead of a half denial you need to reassure customers and outline exactly what you are doing, and more important what you are changing as a result of that so it can not happen anymore. Instead you try to spin things in your blog how great it is that you extended your recall to other states.. the fact is your system is broken. And it attacks the core value your customers believe in and pay a whole lot more for. Then seeing you guys doing absolutely nothing to hold up those values is disappointing. In that case I can buy my products just as well elsewhere without the premium. So please take this to your heart, find out whoever messed this one up - and communicate it, introduce a new program of checks and balances so this does not happen anymore and communicate that as well. And while you're at it the person handling this from a PR point of view might need some help as well. Right now what you guys need is not this rather lame WE RECALLED MORE THEN WE HAD TO - but a program that creates confidence. With what you are doing now you do less than competitors did. This is your core value you need to do better. You likely gonna remove this comment from here.. but please before you do it at least send it as an email to the people handling this mess.. To be honest I am extremely disappointed… it shows that you guys don’t check where your products come from. Having your company linked to ecoli is simply bad.
Also the way you guys handle that leaves room for improvements. Instead of a half denial you need to reassure customers and outline exactly what you are doing, and more important what you are changing as a result of that so it can not happen anymore.
Instead you try to spin things in your blog how great it is that you extended your recall to other states.. the fact is your system is broken. And it attacks the core value your customers believe in and pay a whole lot more for.
Then seeing you guys doing absolutely nothing to hold up those values is disappointing. In that case I can buy my products just as well elsewhere without the premium.

So please take this to your heart, find out whoever messed this one up – and communicate it, introduce a new program of checks and balances so this does not happen anymore and communicate that as well. And while you’re at it the person handling this from a PR point of view might need some help as well. Right now what you guys need is not this rather lame WE RECALLED MORE THEN WE HAD TO – but a program that creates confidence. With what you are doing now you do less than competitors did. This is your core value you need to do better.
You likely gonna remove this comment from here.. but please before you do it at least send it as an email to the people handling this mess..

]]> By: Misc Seoane http://blog.wholefoodsmarket.com/2008/08/voluntary-ground-beef-recall/comment-page-1/#comment-6428 Misc Seoane Mon, 11 Aug 2008 20:08:50 +0000 http://blog.wholefoodsmarket.com/?p=450#comment-6428 Why is ground beef not ground at the store? Fresh Market guarantees that the ground meat is ground fresh. Why was Coleman Foods using Nebraska Beef Packers? What will be done differently now that a weakness in the supply chain has been exposed. Why is ground beef not ground at the store? Fresh Market guarantees that the ground meat is ground fresh. Why was Coleman Foods using Nebraska Beef Packers? What will be done differently now that a weakness in the supply chain has been exposed.

]]> By: Sarah http://blog.wholefoodsmarket.com/2008/08/voluntary-ground-beef-recall/comment-page-1/#comment-6426 Sarah Mon, 11 Aug 2008 18:11:56 +0000 http://blog.wholefoodsmarket.com/?p=450#comment-6426 Unfortunately, until folks who go to the trouble to raise grass-fed, humanely raised animals also treat them with dignity during the death process and stop processing them through huge, inhumane slaughterhouses, these outbreaks will continue. It is no wonder that people who care about what is put in their body don't buy store-bought meat anymore and go directly to the farm.... Unfortunately, until folks who go to the trouble to raise grass-fed, humanely raised animals also treat them with dignity during the death process and stop processing them through huge, inhumane slaughterhouses, these outbreaks will continue. It is no wonder that people who care about what is put in their body don’t buy store-bought meat anymore and go directly to the farm….

]]> By: Purnima http://blog.wholefoodsmarket.com/2008/08/voluntary-ground-beef-recall/comment-page-1/#comment-6423 Purnima Mon, 11 Aug 2008 15:44:05 +0000 http://blog.wholefoodsmarket.com/?p=450#comment-6423 This is a little shocking. I buy meat fish and poultry exclusively at Whole Foods and pay a premium for that because I am assured of the quality. It is a shame that Whole Foods is not aware of the source of the products that they sell. Just relying on the vendor's assurances is not good enough, what is WF doing to make sure that the vendor is providing the quality that they claim for any product for that matter. I am really disappointed, the one place I could trust to buy the best for my family has let me down. This is a little shocking. I buy meat fish and poultry exclusively at Whole Foods and pay a premium for that because I am assured of the quality. It is a shame that Whole Foods is not aware of the source of the products that they sell. Just relying on the vendor’s assurances is not good enough, what is WF doing to make sure that the vendor is providing the quality that they claim for any product for that matter. I am really disappointed, the one place I could trust to buy the best for my family has let me down.

]]> By: Nancy Drew http://blog.wholefoodsmarket.com/2008/08/voluntary-ground-beef-recall/comment-page-1/#comment-6422 Nancy Drew Mon, 11 Aug 2008 15:30:23 +0000 http://blog.wholefoodsmarket.com/?p=450#comment-6422 You dropped the ball by not monitoring your suppliers. You have no one but yourself to blame and are certainly responsible. This dates back to June! Step up! And by the way, who saves groceries receipts and empty meat packaging? You dropped the ball by not monitoring your suppliers. You have no one but yourself to blame and are certainly responsible. This dates back to June! Step up! And by the way, who saves groceries receipts and empty meat packaging?

]]>