Rachael is part of our team dedicated to answering emails, letters and phone calls from our customers.

When films like FOOD, Inc. (in select theaters on June 12th) open, people always contact us with questions about how we do things at Whole Foods Market. Sometimes the questions come from people who are our long-time, loyal shoppers and sometimes they come from those who are brand new to us and want to learn more. Some of my teammates and I checked out an advance screening of FOOD, Inc. so we could get a head start on answering the possible questions coming our way. Check out a trailer of the film:

FOOD, Inc. takes a peek into the supply chain of much of the food we eat and talks about the consequences of the way food is currently grown, raised and processed. Consequences like deadly new strains of E.coli, epidemic obesity, type II diabetes, pollution from pesticides and feedlots, and the effect this system has on people in the industry. Although this subject matter sounds both complicated and mind-numbing, FOOD, Inc. presents the information in an engaging and interesting way. I know that many of our shoppers are aware of the issues and concerns of the current industrial agriculture system and that they shop with us because we offer an alternative. I thought I would share some of the things in the film that I found compelling, and how we do things differently at Whole Foods Market. Read the rest of this entry »